FAQ

A list of frequently asked questions and details on how our operation works

What areas do we service?
  • Dyer
  • Munster
  • Schererville
  • St. John
  • Lowell
  • Chesterton
  • Valpo
  • Crete
  • Lansing
  • Crown Point
  • Merrillville

Don’t see your town listed? Contact us to see if we can travel to you!

Do we charge a travel fee?
Traveling Tranquility does charge a travel fee for parties that do not meet our required minimum of sales or parties that are out of our regular service area. Travel fees are assessed on an individual basis, but can range from $10 (typical) to $40.
How do I book a Spa Party?
  • Take a look at our online calendar to see if your party date is available.
  • Call or email to confirm your spa party and reserve your date.
  • Guests select and prepay for their spa services online to receive a discount. Please direct them to our shopping page.
  • Services are confirmed 2 weeks prior to your party.
What options do I have for services?

Two Options:

  1. You can ask your guests to choose and customize their own service package on our online menu. ~OR~
  2. You can build your own menu of services for guests to choose from and forward that information to them.
How do I book a Princess Party?
  • Take a look at our online calendar to see if your party date is available.
  • Call or email to confirm your spa party and package.
  • Make your non-refundable $50 deposit.
  • Full payment for the party is required 2 weeks prior to party date.
On-Site Chair Massage

On-Site Chair Massage is available for a group or corporate event.

  • Take a look at our online calendar to see if your event date is available.
  • Call or email to confirm your date and details.
  • Select and pre-purchase an hourly package here.
How many guests are required for an in-home Spa Party?

A $50 deposit is required when you book your spa party. It will be returned if your party has 6 paying guests. If 6 guests do not attend, prices from the Individual Services Page will be offered.

Do you offer individual spa services?

We do! We offer individual spa services in your home. Click here to view and book your individual spa services.

Are tips included in the Spa Party packages?
No, tips are never required. However, if any guests feel that they want to show extra appreciation for our staff who work so hard to give you the ultimate in home spa service, tips are welcome! (Traveling Tranquility cannot accept tips on behalf of our staff. Please tip your technician directly.)
Can I purchase services the day of the spa party?
Of course! But there is an additional $5 service fee for any credit card transactions. (Fee is waived for cash purchases.)
Do you accept credit/debit cards or check?
We do not accept checks, however we do accept debit/credit cards with a minimal transaction fee.
Can my daughter and some of her friends join the Spa Party?
Of course! We have a Tween Section on our Spa Party page with services just for them! If your daughter is 12 or younger, we can customize a package just for her!
What is included in the Hostess Credit Package?
We LOVE to make sure our hostesses are taken care of! As a hostess, you will receive a $15 credit to be used toward any service of your choice the night of your spa party OR 5% of your party sales toward your service(s) of choice (whichever is larger!). You will also receive a small gift! Also, sign up to be the first to know about our amazing hostess specials so you can time the perfect party!
Do I need tables and chairs for you to use?
We bring all of our own supplies, but will need use of a common area for guests to sit while receiving services.
Is your business and/or staff licensed?
Absolutely! We are a licensed mobile spa and our staff is trained, licensed, and insured. And ridiculously talented.
I don't see the service I want for my party. Is there is a way to customize?
Yes! If you do not see the services or choices you would like, please contact us and we will help to customize and tailor your event exactly how you would like!
What kind of products do you use?
We use all professional products and we are also in the process of incorporating our own handmade scrubs, lotions & spa products using 100% pure essential oils.
Can I purchase a Spa Party as a gift for someone else?
If you would like to purchase a spa party package for your family, or your work staff, please contact us and we would be happy to help you build a package just for them!
Don’t see the answer to your question? Please contact us! We would be happy to answer any questions you may have. Phone: 219.629.0868 Email: travelingtranquility@live.com